Shipping and Delivery


All orders will be shipped within 5 working days. In the event that orders cannot be fulfilled within this time frame, you will be notified via the email address supplied at checkout.

Domestic Orders

We offer FREE shipping on all domestic orders via Poslaju. Delivery times may vary, but should take approximately 3 - 7 working days.

South-East Asia Orders

We ship to the following South-East Asian countries for a flat rate of RM15. 

Singapore, Philippines, Thailand & Indonesia.

International Orders

We ship worldwide for a standard flat rate of RM30 for each order. All orders will be shipped via registered post. Delivery times will vary for each country, but should take approximately 7 - 14 working days.

Lost Packages

Please note that Forever & Ava will not be liable for lost packages. If you would prefer to pay for a trackable service, please email us to discuss courier options and pricing. 

Refunds

All purchases are final and no refunds will be given after an order has been shipped.

Exchanges may be made within 7 days of arrival of the package. Items must be returned in their original packaging, unused, and in a saleable condition, accompanied by the original receipt or printed email confirmation. The return shipping cost shall be borne by the customer.

Before confirming an order, please ensure that your shipping address is correct. Forever & Ava will not be held responsible for lost mail due to an incorrect shipping address.

Please contact us at shop@foreverandava.com for further enquiries or feedback.

 

Thank you